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Learning from Feedback Without Losing Your Mind
May 14, 2020 @ 12:00 pm - 1:00 pm
We all get feedback every day. It may be formal (a performance review) or informal (a disapproving glance from our college-aged child who is suddenly living at home). Most advice on feedback focuses on how the person giving feedback can be more effective, but in their latest book, Thanks for the Feedback, Heen and Stone focus on the feedback receiver, making the case that it is the receiver who ultimately determines whether feedback is helpful. Heen and Stone will discuss why receiving feedback is so often so painful, and how we can engage with it in ways that increase learning and reduce stress.