Employee Assistance Program

While the EAP is an excellent resources for counselling, did you know there are many other reasons to use the EAP? Read on for more information:

Harvard’s Employee Assistance Program (EAP) offers free, confidential help for all Harvard employees and their adult household members. You can reach the EAP any time for personal or work-related concerns at 877-EAP-HARV (877-327-4278). Explore this section for specific ways in which the EAP can help. You can also visit the EAP online.

KGA offers immediate support for any type of emotional issue. Call any time — seven days a week, day or night — to speak with a trained counselor.

KGA also provides a wide variety of work/life consultations including financial, legal, nutrition, elder care, child care, and career support during standard business hours. The hours are Monday – Thursday 8:30-5:30 PM and Friday 8:30-5:00 PM. Please note that KGA offices are closed on New Year’s Day, MLK Day, Presidents Day, Memorial Day, Easter, Fourth of July, Labor Day, Thanksgiving, the day after Thanksgiving, and Christmas.

Services can include:

CRISIS SUPPORT: Expert help for dealing with grief and the trauma that comes with upsetting events

COUNSELING SUPPORT: Support for addiction, anxiety, depression and everyday stress

CAREER SUPPORT:  Consultations on career moves, job search strategies, interviewing skills and resume

ELDERCARE RESOURCES: Consultations and referrals for all types of eldercare needs and caregiving support

FINANCIAL CONSULTATION:  Help with debt management, budgeting and financial planning

LEGAL ASSISTANCE: Consultation with an attorney and referrals for legal issues

PARENTING RESOURCES:  Referrals for all types of childcare needs and parenting support

CONVENIENCE SERVICES: Referrals for family/ home needs from pets and contractors to continuing

education and transportation

NUTRITION CONSULTATION:  Consultations with a nutritionist on weight management, allergies and other dietary concerns

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*Legal advice and consultations will not be provided for: 1) employment-related matters, including employee or statutory benefits; 2) matters involving the employer, KGA Inc. and affiliates; 3) appeals and class actions; 4) frivolous or unethical matters; 5) matters for which an attorney-client relationship exists prior to the participant becoming eligible for benefits. Regarding employment-related matters, KGA will refer a participant to an outside legal resource if requested.

If a participant wishes to retain legal representation, KGA will refer the participant to an attorney who may provide services at a 25 percent discount. This is not a guarantee of the least expensive attorney. Should the participant retain an attorney through a KGA referral, he/she is doing so outside the EAP services provided through the employer and the participant is responsible for all fees and costs associated with legal services.