*Open to All Staff We all know the feeling, a pit in our stomach when we know we must have a difficult conversation. We know our jobs well, but how proficient do you feel when it comes to managing conflict well? When a conflict surfaces, we generally feel ill-equipped at best. At our worst, we…
Managing Difficult Conversations (Managers)
MANAGERS ONLY. *Please note: also a part of the HLC MSS, Module 5 – Managing Difficult Conversations. We all know the feeling, a pit in our stomach when we know we must have a difficult conversation. We know our jobs well, but how proficient do you feel when it comes to managing conflict well? When…
Communicating With Impact
The program’s objective is to provide professionals with an introduction to the essential communication skills needed to lead and communicate with confidence. Practical communication techniques combined with leadership philosophies participants will learn approaches to foster connections and build rapport with others to increase their personal effectiveness. Make this the start of your professional development journey!…
Managing Difficult Conversations (Staff)
*Open to All Staff We all know the feeling, a pit in our stomach when we know we must have a difficult conversation. We know our jobs well, but how proficient do you feel when it comes to managing conflict well? When a conflict surfaces, we generally feel ill-equipped at best. At our worst, we…