Managing Difficult Conversations (Managers Only)
Zoom Virtual WebinarMANAGERS ONLY SESSION *Please note: this is part of the HLC MSS, Module 5 - Managing Difficult Conversations We all know the feeling, a pit in our stomach when we know we must have a difficult conversation. We know our jobs well, but how proficient do you feel when it comes to managing conflict well? When a conflict surfaces, we generally feel ill-equipped at best. At our worst, we may…
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